How can we help you?

Answers to frequently asked questions, troubleshooting help and guides for our products and services. If you can not find an answer to your question or if you have a special request, you can contact us by chat, phone or via the feedback form.

Self service

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Call us Would you rather talk to us over the phone? Call us. Keep in mind that there may be some waiting time. （+86）18190926605	Email us Use our web form to ask a question. If you would like a faster response, please try our chat. info@cdgwct.com

 

Frequently asked questions

1. How do I return a product?
If you need to return a product, follow these steps.
• Find the invoice for the product you want to return.
• Enter reason code and add to cart.
• Check out.

2. How do I know if a product is in stock?
Check availability on the product page
• If you have a particular product in mind, search for your product by typing the code in the search field. After entering the product page, click on "Show stock information".

3. How do I change my order?
• Please contact us as soon as possible if you would like to change your order. You can find the different ways of contacting us at the top of this page.